"He claimed to *work* for a charity that runs homeless hostels. It turned out he was a 'guest' there and was thus breaking the hostel's rules by trading from his accommodation.
The charity have been helpful and rung me several times to resolve the issue and have issued him with a warning.
I don't want him made homeless over this, though. I just want my money back and steps made by eBay to ensure that no one else has to go through the same hassle."
Strap yourselves in and take some time to read all 19 pages(!) of what has to be one of the worst EBay experiences I have ever seen. Just when you think it can't get any worse for the buyer - it does. Spectacularly. As a starting point, you may want to digest this blog entry to get a general overview of what caused this mess. It should be said, the EBay "Customer Service" on display here is absolutely dreadful - I hope it's not like this every time something goes wrong with a purchase...
The charity have been helpful and rung me several times to resolve the issue and have issued him with a warning.
I don't want him made homeless over this, though. I just want my money back and steps made by eBay to ensure that no one else has to go through the same hassle."
Strap yourselves in and take some time to read all 19 pages(!) of what has to be one of the worst EBay experiences I have ever seen. Just when you think it can't get any worse for the buyer - it does. Spectacularly. As a starting point, you may want to digest this blog entry to get a general overview of what caused this mess. It should be said, the EBay "Customer Service" on display here is absolutely dreadful - I hope it's not like this every time something goes wrong with a purchase...
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